Pricing
You choose the size, not the feature set.
Every plan ships the whole product. Prices are per organization per month, and which parts of it your practice uses is decided by your own administrator from inside the app — not by what you paid.
Solo
You work on your own
One caseload, one calendar, one place the paperwork lives.
Solo Start
Solo$20/ month
- Active beneficiaries
- 15
- Staff seats
- 1
- Storage
- 5 GB
Solo Pro
Solo$29/ month
- Active beneficiaries
- 30
- Staff seats
- 1
- Storage
- 10 GB
Solo Plus
Solo$49/ month
- Active beneficiaries
- 60
- Staff seats
- 1
- Storage
- 20 GB
Team
You run a centre
Several people sharing the same beneficiaries, writing into one record.
Team Start
Launch offer
$99/ month
$65/ month
You save $34 every month
- Active beneficiaries
- 75
- Staff seats
- 6
- Storage
- 25 GB
Team Growth
Team$129/ month
- Active beneficiaries
- 150
- Staff seats
- 15
- Storage
- 50 GB
Team Scale
Team$249/ month
- Active beneficiaries
- 300
- Staff seats
- 40
- Storage
- 100 GB
In every plan
Nothing here is an upsell
Every plan starts with the core workflow, not a limited shell. The smallest one runs the same product as the largest.
Beneficiary profiles
Structured active beneficiary records with guardian or caregiver access.
Booking calendar
One place to manage bookings, timing, scheduling and follow-through.
Session notes & reports
Track intervention, document outcomes and maintain professional records.
Objectives & progress
Monitor goals, progress and continuity across the whole beneficiary journey.
Guardian & caregiver access
Share the right information with families through a structured portal.
Invoicing & expenses
Bill sessions, record payments and track what the practice spends.
WhatsApp workflows
Run session confirmations and reminders on WhatsApp. Not included in the plan price — messages are bought separately, see below.
Upgrade path
Move up when your team or your active beneficiary list grows.
Side by side
Compare plans
Plans differ by size only. This table is generated from the same rows the cards above and the checkout use, so it cannot drift from them.
| Feature | Solo Start | Solo Pro | Solo Plus | Team Start | Team Growth | Team Scale |
|---|---|---|---|---|---|---|
| Price / month | $20 | $29 | $49 | $99$65 | $129 | $249 |
| Workspace | Solo | Solo | Solo | Team | Team | Team |
| Active beneficiaries | Up to 15 | Up to 30 | Up to 60 | Up to 75 | Up to 150 | Up to 300 |
| Staff seats | Up to 1 | Up to 1 | Up to 1 | Up to 6 | Up to 15 | Up to 40 |
| Storage | 5 GB | 10 GB | 20 GB | 25 GB | 50 GB | 100 GB |
Not included in your plan
WhatsApp messages are charged separately from your subscription. Everything else in Support+ costs us the same whether you use it once or a thousand times. WhatsApp does not — every message is a real charge from Meta. So it sits outside the plan price instead of being buried in it.
100 messages to start
Every account begins with 100 free messages, so you see what confirmations and reminders do for attendance before you spend anything on them.
Top up from $12.50
Fixed sizes from 250 messages ($12.50) to 10,000 ($500.00), as often as you like. Credit belongs to your organization, not to a billing month. It does not reset, and a quiet month is not a month you paid for and lost.
Or use your own number
Connect the WhatsApp number the families you work with already know. Messages arrive from your practice, Meta bills you directly, and the plan price is exactly the same either way.
Messages cost $0.05 each, bought in advance.
Pack sizes: 250 for $12.50500 for $251,000 for $502,500 for $1255,000 for $25010,000 for $500
Credit is non-refundable and does not expire — cancel and come back a year later and the balance is still there.
Running out never loses a notification. It pauses that one channel. The reminder still appears in the app and still goes out by email — both of which are included, on every plan, with no limit.
The small print, said plainly
What the numbers actually mean
- Active beneficiary
- Anyone marked active in your organization. Archiving frees their place at once; archived records stay readable and exportable, and cost nothing.
- Staff seat
- An active staff account. Beneficiary and guardian portal logins are not seats and never count.
- Reaching a cap
- Adding new records waits until you upgrade or free a place. Existing ones are never removed, hidden or made read-only.
- Storage
- A guide, not a gate. Going past it warns you; it does not stop an upload, and nothing is deleted to make room.
- Priced separately from the plan, because it is the one thing that costs us per message. Running out pauses that channel only — the notification still reaches the app and the inbox.
- Turning a module off
- Never deletes anything. The records stay, stay exportable, and come back when you turn it on again.
Questions
- What is an active beneficiary?
- Anyone marked active in your organization. Archiving someone frees their place immediately, and nothing about their records is deleted — they stay readable and exportable, and restoring them puts everything back. Only active beneficiaries count, so a long history costs you nothing.
- What counts as a staff seat?
- An active staff account — a teacher, therapist, coordinator or administrator. Beneficiary and guardian portal logins are not staff seats and never count against this, so a family is never charged twice.
- What happens if we run out of WhatsApp messages?
- That one channel pauses. The notification itself is never lost — it still appears in the app and is still emailed, so nobody misses anything. Top up, or connect your own WhatsApp number, and it resumes.
- What happens if we reach a limit mid-month?
- You keep working with everything already in the system, and nothing is ever removed or hidden. Adding a new beneficiary or staff seat beyond your plan waits until you upgrade or free a place. Storage is the exception — going over it warns you rather than stopping an upload, because losing a report you were part-way through attaching is worse than the few cents the file costs us.
- How does renewal work?
- We raise a payment link and ask. Nothing is ever charged automatically, because the payment provider holds no card details — so a renewal cannot happen without you approving it.
- Can larger centres or clinics get a custom plan?
- Yes. Tell us your team size and how many beneficiaries you see and we will put together the right setup.
Payment is collected through Whish Pay. Renewals are invoiced rather than charged automatically — the provider holds no card details, so nothing can be taken from your account without you approving it.
Not sure which size you are?
Tell us your team size and how many beneficiaries you see, and we will say which plan fits — including when the answer is the cheapest one.